Frequently Asked Questions

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When booking a move-in/Move out cleaning you MUST select the move-in move out package. If you do not, we are not liable for it to be a completed move out/move in and most likely will not confirm the booking.

If your home is larger than 2 bed 2 baths you are REQUIRED to select deep cleaning. It is not fair to expect our staff members to clean your entire home in less time. The deep cleaning allocates the necessary time to properly clean these large homes.

How to determine if your home needs a Deep Clean?
If your home hasn’t been professionally cleaned within the last year.

 You can see the vent in the bathroom has accumulated a layer of dust.

You can see heavy dust accumulated in your baseboards.

Scuffs, fingerprints or stains on the wall.

  You should select Deep Clean.

 
If your home has been professionally cleaned within the last 3 months, you should select ”Basic Clean“

 A deep clean is recommended for all first time cleanings. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard basic clean. 

The more often your cleaning arrangement is, the more discounts and perks you get! This is because the more often we maintain your home's cleaning need the more time we have do extra duties with the time you payed for. Some of our customers get their clothes hanged, have scuffs removed from their walls, have their inside windows cleaned or deep cleanings inside cabinets here and there if time allows it. 

Please call us to set up a cleaning arrangement.

We are the cleaner choice. We believe that we use in our space makes it into our bodies. Our multi surface and floor products are made with simple clean raw ingredients. Which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.